![]() After obtaining the medical opinion, the airline shall take the appropriate call," it mentioned. A customer service agent can help you navigate the site and online bill payment services. ![]() "However, in case, an airline perceives that the health of such a passenger may deteriorate in-flight, the said passenger will have to be examined by a doctor who shall categorically state the medical condition and whether the passenger is fit to fly or not. Indigo Payments Complaints, Ratings & Reviews Indigo was accredited with the Better Business Bureau (BBB) since 2007 and currently has an A+ rating. If you have any trouble logging in to your account or paying your bill, you can call Indigo’s customer service line: (866) 946-9545. How it works A fee of 95 for domestic and 330 for international travel will be charged. It also gives you real-time status updates via SMS and e-mail. The draft rules issued by the DGCA last month stated: "Airline shall not refuse carriage of any person on the basis of disability." You get a compensation of 19,000 for domestic and 66,000 for international travel if your baggage is declared lost or is not returned within 96 hrs from the time your flight lands. Commissions do not affect our editors' opinions or evaluations. The civil aviation regulator also issued guidelines for airlines regarding specially-abled passengers. Caroline Lupini editor Updated: Apr 7, 2023, 12:53pm Editorial Note: We earn a commission from partner links on Forbes Advisor. Meanwhile, the competent authority in DGCA imposed a penalty of ₹5 lakh on Indigo in the matter. Later, the airline apologised for the incident and CEO also offered to buy a wheelchair for the specially-abled child ![]() ISI is, therefore, forbidden to pay Indigo. ![]() As a result, we expect to see a drop in complaints in the next financial year. You can make payments over the phone by calling Indigo Customer Service at 86. However, most of these complaints were against Indigo Michael, which entered administration on 9 January 2023. The airline came under the DGCA scanner last month after a harrowing experience of an adolescent with special needs and his parents when they were not allowed to board a flight by the staff of IndiGo airlines on account of being a ‘risk to other passengers. Indigos complaint did not allege that ISI has retired the banks loan or met the financial conditions. We’ve also seen a significant increase in complaints about this product. The Goldco team certainly makes it a transparent and simplified procedure, as they respond to any inquiries you contend every action of the process. Indigo under DGCA scanner for inappropriate handling of passengers Indigo Payments Complaints You may be stunned at just exactly how simple and effortless it is to transfer your existing retirement funds right into a self routed individual retirement account. Further, it may be about this tendency to cut corners everywhere.- Saushrutho Jaamadagneyashcha □□ June 20, 2022 It's about attitude and common sense on part of the staff. Never again.No, this tweet is not about the money. The amount is ridiculous, I know, but why should I lose them for their mistake? Very bad experience. I took another ticket with another company, of course, but what if I had only that amount on my card and I had to travel the day after? I understand that those problems can happen sometimes, but the refund must be immediate! Same thing happened to me once with Amazon, for example, but after 5 minutes I had my money back.Īnd what about the interest? 31,718 rupees at 5% in 11 days generates 50 rupees. Today, 11 days after, finally I got the refund. The amount was taken from my card but no ticket was issued. On 4th of June I payed Rs.31,718 for 2 tickets Chennai – Colombo – Chennai with my Visa debit card, but the system told me that an error occurred. If we have made a mistake, we will apologise and offer redress or remedial action wherever. Share your complaint on social media for wider reach Investigate and resolve any complaint as quickly as possible.
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